In a statement, Comcast "sincerely apologized" for the programming interruption, saying they were attempting to correct a technical issue, which caused a series of channels to appear on the local ABC affiliate.
"The issue was a result of human error which has been resolved," Comcast spokesperson Cindy Parsons said.
"I usually watch 'Good Morning America,' and the channel was flickering, so I flipped to another channel," said Clay Clarkson, a recent subscriber to Comcast. "When I flipped back, hardcore pornography was showing on the channel."
Clarkson said he called the cable company immediately, requesting to speak to a customer service representative. Comcast told him they were already aware of the glitch.
The Monument resident doesn't appear to be alone. Several others posted comments about the unwelcome sight on KRDO's Facebook page.
"Of course, we are extremely upset that Comcast would air this material instead of our KRDO material," KRDO General Manager Tim Larson said.
Staff at the TV station told Larson the technical problems seemed to begin around 4:15 a.m.
"We are sure the offending material didn't come from us [KRDO]," Larson added.
The issue was isolated to Comcast cable customers.
"I know it's a tech issue, but I want to know what happened, how it happened and that it won't happen again," Clarkson said.
Comcast said they've taken preventative measures to avoid a repeat incident in the future.
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